Source group

Internal operational

Data the company collected to run the business: claims, policies, CRM, finance, HR, tickets, logs, document stores and email archives. The origin is known; the question is usually purpose, because the data was collected for something other than training a model.

The source classes

Source class and a line that places there	Personal data	Clauses
Claims system extractClaims notes \| internal claims system	likely	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Policy and underwriting systemUnderwriting decisions \| policy administration system	likely	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
CRM exportAccount notes \| CRM export	likely	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
ERP and finance systemRepair invoices \| ERP finance system	possible	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
HR records and staff surveysEngagement comments \| HR system	likely	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Service desk and ticketingResolved tickets \| service desk	likely	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Application logs and telemetryQuote journey events \| application logs	possible	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Internal document storePolicy wording library \| internal document store	possible	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Email archiveBroker correspondence \| email archive	likely	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Data warehouse or lake extractCustomer features \| data warehouse	possible	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5
Internal, system not namedFraud labels \| in house	possible	ISO/IEC 42001 A.7.3 ISO/IEC 42001 A.7.5